Spend more time with patients and less time on practice administration, compliance and coordination. Spruce enables health care providers to simplify their practice and grow their business with telemedicine.Schedule a DemoContact Us
Get a practice phone line (or port an existing one) to disguise your personal cell and field patient calls and texts.
Forward your practice phone line to your cell, an assistant’s cell, or send all incoming calls to voicemail during patient sessions.
Maintain a separate secure voicemail for patients. All voicemail messages are automatically transcribed to save you time.
Invite patients to distinguish between urgent and non-urgent messages after hours. Configure additional SMS alerts for urgent matters.
Invite patients to message your practice securely via an easy-to-use patient app. No separate inbox for you to monitor; secure messages appear in the same place as SMS, calls and voicemail.
Eliminate sticky notes and manual handoffs. Securely manage care behind the scenes by flagging messages or assigning tasks to others within the app.
Extend your practice anywhere, anytime with secure video chat and clinical questionnaires. Continue to treat patients when they are out of town and provide superior continuity of care.
Streamline payments with mobile billpay request sent to patients via the app. Get paid instantly for telemedicine sessions or other services your practice offers.
Spruce is a platform built for healthcare with workflows and encryption optimized for providers.
Spruce is a HIPAA compliant solution, giving both you and your patients peace of mind.
Pricing based on the number of staff in your practice. Month-to-month commitment, cancel any time.
Communicating freely with patients in the context of HIPAA can be confusing and daunting. Spruce has worked with hundreds of mental health providers to help them stay HIPAA-compliant. We do this by signing BAAs; using underlying technology that secures communication to make most features inherently compliant; and helping providers obtain relevant patient consents when using standard email and SMS. Contact us for our white paper on this topic.
Spruce is built for healthcare and designed specifically to make providers lives easier. We offer simple and easy-to-use mobile and web apps that are compliant with HIPAA and loved by both providers and patients. Importantly, Spruce signs BAAs with our customers — something not typically offered by many other general-purpose communication apps.
A "business associate agreement" (BAA) is a written agreement required by HIPAA between covered entities and any entity handling patient PHI. Having a BAA in place with your communication provider(s) is an important aspect of HIPAA compliance for most practices.
Yes, we have helped many providers port their existing number into Spruce from a range of carriers. When you sign up, just let our Support Team know that you’d like to port a number and we will guide you through the process.