How can Spruce help me stay HIPAA-compliant?
Communicating freely with patients in the context of HIPAA can be confusing and daunting. Spruce has worked with hundreds of mental health providers to help them stay HIPAA-compliant. We do this by signing BAAs; using underlying technology that secures communication to make most features inherently compliant; and helping providers obtain relevant patient consents when using standard email and SMS. Contact us for our white paper on this topic.
Spruce is built for healthcare and designed specifically to make providers' lives easier. We offer simple and easy-to-use mobile and web apps that are compliant with HIPAA and loved by both providers and patients. Importantly, Spruce signs BAAs with our customers — something not typically offered by many other general-purpose communication apps.
What is a BAA and why is it so important?
A "business associate agreement" (BAA) is a written agreement required by HIPAA between covered entities and any entity handling patient PHI. Having a BAA in place with your communication provider(s) is an important aspect of HIPAA compliance for most practices.
Can you transfer an existing number into Spruce?
Yes, we have helped many providers port their existing number into Spruce from a range of carriers. When you sign up, just let our Support Team know that you’d like to port a number and we will guide you through the process.