Consumer communication preferences have changed dramatically the last 10 years. Spruce makes adapting easy by adding smarts to your phone system and website, as well as new channels that patients increasingly expect, such as text and telemedicine.Schedule a Demo
Access is number one on the list of patient-rated criteria for evaluating a medical clinic
of millennials would rather text a business than talk on the phone
of consumers are interested in seeing their doctor via telemedicine
Patients are giving up on reaching you. More than 60% reach your voicemail and give up, don’t get their calls returned, or want to text you but can’t.
Worried about online reviews? Delight patients by being more responsive and offering the modern communication channels they expect.
All patient inquiries are in one place and you can process them in a fraction of the time thanks to features for response automation & team collaboration.
Convert website browsers into patients by adding a snippet of code for our “Get in Touch” widget. We’re using it on our own site – check it out!
“Call Rescue” for callers that abandon, configurable “Textback,” after-hours care, triggered workflows, voicemail transcription, and more.
Automatically offer mobile callers the ability to communicate with you via text. Two-way SMS and secure messaging supported.
If your closest appointment is weeks out, you’re losing revenue and patients. Automatically offer telemedicine to patients when they inquire about appointments.
All patient inquiries are centralized into Spruce’s unified, multi-channel inbox, accessible via modern web and mobile apps.
Goodbye, sticky notes. Collaborate by assigning patient inquiries and making internal comments. Support for paging & on-call rotations.
Less phone tag and greater efficiency. Offer more self-service options, automatically get full context on patient inquiries, and templatize common responses.
Deep understanding of the patterns of how patients interact with your practice and how your team interacts with them.
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You can be up and running in less than an hour and seeing the impact on revenue and online reviews.Schedule a Demo